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Publishing and sharing

Your form is ready. Now let's get it to the people who need to fill it out.

Your journey

Where you are now: You've built a form and you're ready to share it
Where we'll take you:
  1. Publish your form (2 minutes)
  1. Share it the way that works for you
  1. Get responses
What you'll learn:
  • How to make your form live
  • Six ways to share (pick what fits your situation)
  • How to fix common problems
Let's start.

1. Make your form live

When you haven’t published yet your form or when you have updated it, then you can publish it.
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  1. Navigate to the edit section
  1. Publish your form with the button at the top right.
 
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You can also publish your form directly from the Share tab.
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Done. Your form is live and has a permanent link.

2. Share your form

 
In the Share tab, you can pick the method that fits your situation:

Share a link

Best for: Emails, messages, social posts
How:
  1. Stay on the Share tab
  1. Click Copy next to the link
  1. Paste it in your email, message, or post
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Embed on your website

Best for: Contact pages, blog posts, landing pages
Embed styles:
Style
Description
Best For
Standard
Form appears inline
Contact pages
Full screen
Takes over screen
Focused surveys
Popup
Button opens modal
Landing pages
Slider
Slides in from side
Exit intent
Side tab
Tab on edge of screen
Always available
Popover
Widget in corner
Chat-style
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How:
  1. Scroll to "Embed in a Web Page"
  1. Click your preferred style
  1. Customize button text, colors, and size
  1. Click Save embed
  1. Click Get the code
  1. Copy the HTML code
  1. Paste in your website's HTML editor
Using Notion, Ghost, or Canva?
Click Copy embed link instead. Paste that link directly in your editor.
Tip: The Standard style works with most website builders and has the fewest compatibility issues.

Embed in email

Best for: Email marketing campaigns (Mailchimp, HubSpot)
How:
  1. Click See instructions in "Embed in an email"
  1. Check if your form works with email
  1. If you see a yellow warning, remove unsupported fields
  1. Click Copy to get the email code
  1. Open your email marketing tool
  1. Switch to code view ("<>" icon)
  1. Paste the code
Unsupported fields: Date, File upload, Signature, Payment
Note: This only works with email marketing tools, not Gmail or Outlook.

Generate a QR code

Best for: Posters, business cards, events, physical locations
How:
  1. Click the QR code icon (next to email icon)
  1. Download the QR code
  1. Print it on your materials
When to use: Conference booth, restaurant feedback, event signup, poster campaigns.

Customize social media preview

Best for: Facebook, LinkedIn, Twitter, WhatsApp shares
How:
  1. Look at the Preview section on the right
  1. Click Customize
  1. Upload:
      • Icon (512x512px recommended)
      • Preview image (1200x630px recommended)
  1. Edit title and description
  1. Click Save preview
Now when someone shares your link, it shows your custom image and text.

Share as a template

Best for: Sharing form designs with your team
How:
  1. Scroll to "Template" section
  1. Click Create
  1. Fill in template name, category, and privacy
  1. Upload preview image
  1. Click Create
  1. Click Copy link to share
People who click can copy your form to their workspace.

3. Troubleshooting

"No one is filling out my form"

Check:
  • Is it published? (Go to Share tab, look for "Published" status)
  • Does the link work when you test it?
  • Did you tell people how long it takes?
Solutions:
  • Make it shorter (under 10 questions)
  • Add "Takes 2 minutes" to your message
  • Explain why their input matters
  • Send a reminder after a week

"People say they can't access it"

Common causes:
  • Sent preview link instead of published link
  • Form isn't published yet
Solutions:
  1. Go to Share tab
  1. Copy the link from the text box (not browser address bar)
  1. Make sure it says "Published" at the top
  1. Test the link in an incognito window

"My embed isn't showing"

Check:
  • Did you click "Save embed" before copying code?
  • Did you paste as HTML (not plain text)?
  • Does your website allow JavaScript?
Solutions:
  1. Create a test page with just the embed code
  1. Try the "Standard" style (most compatible)
  1. Check browser console for errors (F12 → Console)

Best practices

Timing

  • Business surveys: Tuesday-Thursday, 10am-3pm
  • Consumer surveys: Evenings (7-9pm) or weekends
  • Avoid: Monday mornings and Friday afternoons

Your message

  • Tell them how long: "2-minute survey"
  • Explain why: "Your feedback shapes our next update"
  • Make it easy: Put the link prominently
  • Say thank you

Follow up

  • Wait a week before sending a reminder
  • Change your message for the reminder
  • Don't send more than two reminders

Still having trouble?

If issues persist:
  • Test on different devices and browsers
  • Check if the form works in incognito mode
  • Review error messages in browser console
  • Contact support with specific details:
    • What sharing method you're using
    • Error messages or screenshots
    • Which step isn't working

What's next

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