Mokaform Privacy Policy

Last modified: May 27, 2024

Mokaform SAS, along with its representatives, employees, officers, and directors (collectively “Mokaform,” “we,” “us,” or “our”), operates the website located at www.mokaform.com (the “Site”) and provides services for building dynamic, multi-step web forms (“Forms”), and related features, content, applications, or products offered by Mokaform for building the Forms (collectively, the “Services”).

We respect and protect the privacy of the users who use our Services. We maintain strict policies to ensure the privacy of those who use our Services (“End Users”, “you” or “your”) or those who may just access our Site without otherwise using our Services (“Visitors”). This policy (“Privacy Policy”) describes the types of information we may collect from you and our practices for collecting, using, maintaining, protecting, and disclosing such information. This Privacy Policy also includes a description of certain rights that you may have over information that we may collect from you.

By using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is to not use our Services.

Summary of Data Collection, Disclosure, and Sale

We do not sell data. Here is a summary of the data we have collected, disclosed, and/or processed over the last twelve months.

Data Category Do we collect? Will we disclose? Will we sell?
Identifiers (e.g., name, email, IP address) Yes Yes No
Personal Information (e.g., phone number, address) Yes Yes No
Commercial Information (e.g., transaction data) Yes (via third-party processors) Yes No
Geolocation Data Yes Yes No
Browsing Activity Yes Yes No
Inferences from Personal Data No No No

Information That Mokaform Collects

Types of Information Collected

Personal Data

“Personal Data” is information by which you may be personally identified. Mokaform may collect the following Personal Data from you:

  • Name
  • Email
  • Financial information for payment processing (processed by third-party vendors such as Stripe)
  • Username and/or Password (Optional to log in to the Services)

Non-Personal Data

Non-personal data includes any data that cannot be used on its own to identify, trace, or identify a person. We may collect feedback and your device information, including IP address, browser type, domain names, and access times. When non-Personal Data you give to us is combined with Personal Data we collect about you, it will be treated as Personal Data and we will only use it in accordance with this Privacy Policy.

How We Collect Information

We collect information about you in several ways:

  1. Directly: When you provide it to us through interactions, such as:
    • Registering for the Services
    • Filling out feedback forms and surveys
    • Entering contests
    • Participating in forums
    • Paying for Services
    • Contacting us for service requests via email or live chat
  2. Automatically: Through cookies, log files, and similar technologies.
  3. Third Parties: From third-party data verification entities, payment processors, or when you log in via a connected email address.

Why We Collect and How We Use Your Information

We collect and use your Personal Data when we have a legitimate purpose to do so, including:

  • Verifying your eligibility to use the Services
  • Facilitating payment and contacting you
  • Fulfilling contracts or terms of service
  • Obtaining your or a third party’s prior consent
  • Improving our Services
  • Contacting you for legitimate business interests
  • Detecting and preventing breaches of our policies and laws

Legal Bases for Processing European Information

If you are located in the European Economic Area or the United Kingdom, we only process your Personal Data when we have a valid legal basis, including:

  • Consent: For specific processing of your Personal Data, such as sending marketing communications or using cookies.
  • Contractual Necessity: For providing our Services or responding to your requests.
  • Legal Obligation: For complying with legal obligations, such as tax, labor, and accounting requirements.
  • Legitimate Interests: For product development, internal analytics, improving safety and security, and when these interests are not overridden by your rights.

Accessing and Controlling Your Information

If you wish to prevent us from collecting your information, you should cease using our Services. You can also control your data through these methods:

  • Correction Capabilities: Access and correct inaccuracies in your Personal Data by contacting us.
  • Opt-out of Non-Essential Communications: Use the ‘unsubscribe’ function in non-essential emails.
  • Optional Information: Choose not to provide non-mandatory data in forms.

Residents of certain states in the United States have statutory data rights. As an End User, you have the following control over your data:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Update or rectify inaccuracies in your data.
  • Right to Erasure: Request deletion of your personal information in certain circumstances.
  • Right to Restriction of Processing: Request restriction of your data processing under certain conditions.
  • Right to Data Portability: Transfer your data to a third party.
  • Right to Object: Object to certain uses of your data.

Automated Data Collection Methods

Cookies

We use cookies to manage and report your interactions with the Site. Disabling cookies may impair or prevent your use of the Services.

Log Files

We collect IP addresses, browser types, domain names, and access times to optimize our platform, verify location, and maintain security.

Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Children’s Privacy

Our Services are not intended for anyone under 18, and we do not knowingly collect Personal Data from individuals under 13. If we learn we have collected data from a child under 13 without parental consent, we will delete that information.

Do Not Track Settings

We do not track Users over time and across third-party websites for targeted advertising and do not respond to Do Not Track signals.

Data Sharing

We may use aggregated, anonymized information about our End Users and share it without restriction. We do not sell Personal Data but may disclose it to:

  • Other Users: When authorized by you.
  • Affiliates and Subsidiaries: For legitimate business interests.
  • Successors in Interest: In the event of a merger, sale, or transfer of assets.
  • Law Enforcement and Government Agencies: When necessary to comply with legal processes.
  • Service Providers: To support our business under contractual obligations to keep data confidential.

Third-Party Services and Websites

Our Services may contain links to third-party websites and services. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Data Storage and Protection

We store basic End User data on our servers and employ physical, electronic, and managerial safeguards to protect your information. While we strive to protect your data, transmission over the internet is not completely secure, and any transmission is at your own risk.

Changes to the Privacy Policy

We will post any changes to this Privacy Policy on this page. If we make material changes, we will notify you by email or through a notice on the Site. Your continued use of our Services after any changes are posted constitutes your acceptance of those changes.

Contact Us

If you have any questions or comments about this Privacy Policy or wish to exercise your data rights, please contact our Privacy Team at:

Mokaform SAS

Attn: Privacy Team

9 rue du Rhin

Paris, 75019 FRANCE

Email: security@mokaform.com

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.