Create your first form with Mokaform

Build a professional form in minutes. This guide walks you from blank page to published link, with best practices to boost completion rates.

Overview

Create your form

Add and customize questions

Make it smarter with logic, references, URL parameters, and variables

Brand it and preview on mobile

Publish, share, and track responses

Troubleshoot common issues

1) Create your form

Click + Create a new form in the left sidebar of your dashboard

If prompted, select the workspace to create it in

Choose a starting method:

Start from scratch for full control

Import questions by pasting from docs or spreadsheets

Generate with AI to get a draft from your goal or prompt

2) Add questions

Mokaform feels like writing a document:

Type / to insert question types: short text, long text, email, number, multiple choice, rating, file upload, and more

Just start typing to add explanatory text between questions

💡

Short forms convert better. Aim for your minimum set of questions that still achieves your goal.

3) Customize questions

Click any

⋮⋮

icon to open settings such as:

Toggle Required for essentials only

Add clear Placeholder text, e.g. name@company.com for an email question

Use Help text to clarify complex questions

Set Validation for emails, URLs, phone numbers, or number ranges

For choice questions, add other option as needed

⚠️

Avoid making every question required. Over‑constraining forms often reduces completion.

4) Make your form smarter

Reference previous answers

Type

@

while editing any text to mention an earlier answer.

Example: “Thanks @Name — what’s your budget?”

Use in question text, descriptions, or post‑submit messages for a conversational feel

Conditional logic

In the

Workflow

tab, show questions only when relevant:

Follow‑up pricing questions only if “Interested in purchasing” is selected

Ask company size only for business customers

Branch follow‑ups based on satisfaction ratings

URL parameters (pre‑fill)

Pre‑fill specific fields by adding parameters to the form URL:

https://your-form-link?name=Sarah&company=Acme

Great for:

Event registrations when attendee info is known

Customer feedback with known account details

Sales follow‑ups with CRM data

Variables

Variables are calculated fields for math and text operations behind the scenes.

Calculate totals: prices × quantities, tax, shipping

Score quizzes automatically

Concatenate or format text

Create conditions based on computed values

Common use cases:

Order forms: running totals and final price

Quizzes: points and result messages

Lead scoring: weight answers like budget and timeline

Event fees: compute based on options

5) Make it look professional

Customize the design to match your brand

Use the

Customization

panel to match your brand:

Fonts that match your site

Text, background, and button colors

Button placement optimized for mobile (sticky at bottom is often best)

Optional custom CSS for pixel‑perfect control

✅

Consistent branding and clear spacing build trust and increase completion.

Also on each page:

Click Add cover to include a header image

Click Add logo to display your brand

6) Test before you share

Use

Preview

and complete the form like a real respondent.

Do all questions make sense on first read?

Are required fields truly necessary?

Does it work smoothly on a phone?

Is the thank‑you message clear and actionable?

Fix anything that feels awkward or causes hesitation.

7) Publish and share

Click Share to make your form live

Copy the form link and share it

Open the Share tab for additional options

You can:

Email the link to contacts

Post on social media

Embed on your website

Add to your email signature

8) After you publish

Responses appear immediately in your dashboard, including:

Starts vs. completions

Individual responses with timestamps

Basic completion analytics

Enable notifications if you want alerts for new responses. Export data to spreadsheets or downstream tools anytime.

Troubleshooting

No responses

Confirm it’s published and that your share message explains the value of responding

People start but do not finish

Shorten the form. Reduce required questions. Remove friction

Low‑quality or odd responses

Add help text and validation rules. Use choice options where appropriate

FAQs

Can I personalize confirmation messages? Yes. Use @mentions of prior answers or variables in confirmation text

Can I A/B test forms? Duplicate your form and share two links to compare performance

How do I protect sensitive data? Limit questions to what is necessary, enable validation, and review sharing controls

What to explore next

Publishing and sharing

View your first responses

Customize your design

Summary

You now have a concise workflow to create, customize, and publish a high‑converting form. Iterate based on real responses and keep optimizing for clarity and brevity.