Organization settings
Configure Mokaform organization names, default URLs, custom domains, branded email domains, and API keys.
Organization settings control the account-wide defaults that affect teams, workspaces, public form links, and branded emails.
PRO features
Custom subdomains, custom domains, branded email sending domains, workspaces, and unlimited team members require a PRO account.
What belongs in organization settings
| Setting area | What it controls |
|---|---|
| Organization name | The name shown to members and in account areas. |
| Team members | Organization-level invites and roles. |
| Default URL | The domain or subdomain used by default when sharing forms. |
| Domains | Verified form domains and subdomains. |
| Email sending domain | The domain used for branded respondent and team notification emails. |
| API keys | Developer access when your workflow uses the API. |
Default URL
The default URL decides which domain Mokaform uses first when generating form links.
| Option | Use it when |
|---|---|
| Standard subdomain | You want a simple Mokaform-hosted URL such as a default form style subdomain. |
| Custom subdomain | You want a branded subdomain on the Mokaform survey domain. PRO feature. |
| Custom domain | You have verified your own domain or subdomain and want forms to use it by default. PRO feature. |
Changing the default URL affects future link creation and sharing defaults. It does not automatically update printed QR codes, emails, ads, or links you already sent.
Domains
Use the Domains area to add and verify domains for public form links.
PRO feature
Adding and using custom form domains is available on PRO.
Add the domain or subdomain in organization settings.
Copy the DNS records shown by Mokaform.
Add those records in your DNS provider.
Return to Mokaform and verify the domain.
Select the verified domain as the organization default or choose it for a specific form link.
Domain statuses can include pending, verified, or failed. If verification fails, compare the DNS record name and value exactly with what Mokaform shows. Some DNS providers automatically append the root domain to record names.
Email sending domain
Use an email sending domain when notification emails should come from your own domain.
PRO feature
Branded email sending domains are available on PRO.
Typical workflow:
- Add the sending domain in organization settings.
- Add the required DNS records.
- Verify the domain.
- Use the verified sender domain in respondent or team email actions.
If the sending domain is not active, email actions that depend on it may be blocked or disabled until DNS is fixed.
Safe change checklist
- Confirm you are editing the right organization.
- Check who has Owner or Admin access before changing domains.
- Verify custom domains before selecting them as defaults.
- Regenerate QR codes after changing a form URL.
- Test respondent emails after changing the sending domain.
- Review API keys and integrations after access or ownership changes.