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Phone question
Use the Mokaform Phone question to collect phone numbers with phone-specific formatting for follow-up and integrations.
TYPE: PHONE
Use Phone when a respondent may need to be called, texted, or matched to an existing contact record.
Use it for
- Sales inquiries, support callbacks, bookings, event registrations, and applications.
- Forms where a phone number is more reliable than email.
- CRM and help desk records that have a dedicated phone field.
Settings to check
- Required only when phone contact is part of the workflow.
- Default country if most respondents are in one region.
- Placeholder for an example number.
- Default value if the number is known from a previous step.
Workflow notes
Phone numbers are personal data. Collect them only when your team will use them. If the form is international, test the field with multiple country formats before publishing.