Jira integration
Connect Mokaform to Jira and create issues from form submissions with mapped projects, issue types, priorities, and descriptions.
Use the Jira integration when submissions should become tracked work in an Atlassian Jira project.
Before you connect
- Choose the Atlassian site, Jira project, and issue type.
- Confirm the connected account can create issues in that project.
- Review required Jira fields for the selected issue type.
- Decide which Mokaform answers should become the summary and description.
Connect Jira
Open the questionnaire and go to the integrations area.
Choose Jira.
Connect or select the Atlassian account.
Choose the site, project, and issue type.
Map Mokaform answers to Jira fields.
Submit a test response and confirm the issue appears in Jira.
Recommended mapping
| Jira field | Good Mokaform source |
|---|---|
| Summary | Short text, category, or generated short summary |
| Description | Long text, selected answers, file links, and respondent metadata |
| Issue type | Fixed integration setting |
| Priority | Dropdown, Rating, Opinion scale, or calculated variable |
| Labels/components | Multiple choice, Dropdown, URL parameter, or hidden variable |
Practical tips
- Keep the Jira summary concise.
- Make sure every required Jira field has a mapped value or fixed value.
- Use conditional logic so only actionable submissions create Jira issues.
- Recheck the integration after Jira admins change required fields, workflows, or permissions.