Slack integration
Connect Mokaform to Slack and post form submission alerts to selected channels with mapped answers, metadata, and conditions.
Use the Slack integration when a team should see new submissions in a channel they already monitor.
Before you connect
- Choose the Slack workspace and channel that should receive alerts.
- Make sure you have permission to add or authorize apps in that workspace.
- Decide which answers should appear in the message.
- Avoid sending sensitive respondent data to broad channels.
- Use stable question names before building message content.
Connect Slack
Open the questionnaire and go to the integrations or notifications area.
Choose Slack.
Connect or select the Slack workspace.
Choose the destination channel.
Build the message from answers, metadata, and fixed text.
Submit a test response and confirm the message appears in Slack.
Recommended mapping
| Slack message part | Good Mokaform source |
|---|---|
| Message title | Short text, selected category, or generated summary |
| Main body | Long text, submitted answers, and submission metadata |
| Triage fields | Multiple choice, Dropdown, Yes/No, or hidden variables |
| Contact details | Email, Phone, or Website |
| Attachments and evidence | File upload links or Signature links when needed |
Good Slack use cases
- Alert sales when a qualified lead is submitted.
- Notify support when an urgent request arrives.
- Send internal application reviews to a hiring channel.
- Route payment or booking confirmations to operations.
- Create a channel log for high-value submissions.
Routing and conditions
Use logic when only some submissions should reach Slack. For example, send urgent support requests to #support-triage, high-value leads to #sales, and normal requests only to email.
Keep channel alerts concise. Put the most actionable fields near the top and link to the submission when the team needs the full record.